In case you've ever had a cloud web hosting account in the past or you have dealt with any other type of online service, you probably know from your own experience that for some things it is better to speak with a live person over the phone than to exchange tickets or e-mail messages. If you'd like to learn more about a specific service before you decide to order it or if something small needs to be done, for instance, it is really much easier and a lot faster to do it real-time. When you are able to get in touch with representatives by phone, it is very likely that you're dealing with an actual web hosting supplier, not just a reseller. The type of support that you will get by phone differs between different providers - from standard issues to dedicated tech support. Usually most of the providers supply pre-sales assistance and 1st level phone support, while more complex tech matters are handled via e-mail and tickets.
Phone Support in Cloud Web Hosting
All of our cloud web hosting packages feature phone support 14 hrs per day even on public holidays, so if you don't have an account yet, you are able to phone us and learn more about our solutions or if we'll meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States, Great Britain and Australia, so you're able to call the number which is closer to you. If you're an existing customer, we will help you timely with all the general and billing issues as well as with numerous technical issues to save you time and efforts - we acknowledge the fact that often it is more convenient to consult with a live person so as to get things done right away. Certainly, some situations cannot be resolved on the telephone, so if this is the case you have the option to employ our ticketing system.