A 99.9% Server Uptime
The principal advantage of developing your very own cloud web hosting platform is that you do not have to be worried about compatibility – you configure a particular set of software tools in such a way as to work with a particular set of hardware parts. The outcome is something much more steady and dependable, because there are less possible risks of failure. We’ve set up our cloud hosting platform using time–proven hardware elements along with a significantly customized version of Security–Enhanced Linux so as to create a really safe and secure home for your own personal web sites.
This is the reason why, with each of our Linux cloud web hosting services packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s very important to also build your own network architecture. That is the reason why we built a custom–configured internal network in each one of our data center facilities. Based on world–class Juniper routers and switches, our internal network allows for jaw–droppingly fast data transfer rates and is fully redundant.
In this way, you will take advantage of a 99.9% network uptime in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe as well as in our datacenter in Australia, regardless of which web hosting solution you’ve selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not content with our services, or if you think that they are insufficient, or if you decide that you need to have a Linux VPS instead of a cloud hosting account – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will keep complete control over your domains even when you terminate your account with us.
24/7 Technical Support
When you manage a web hosting firm, your technical engineers are of fundamental importance. This is the reason why we have attentively gathered a very practiced group of technical support engineers, each with lots of years of experience behind his back. With their help, we offer 24x7 support with each of our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All technical support inquiries are replied to in less than sixty minutes and our average support ticket response time is less than 20 minutes!