Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help team is educated to quickly care for all Linux cloud web hosting services users’ inquiries and advice inquiries. Via our ticket system, it’s possible to send your inquiry and a support staff representative will get back to you within max 1 hour. In reality, practice proves that the typical answer time is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time required. Our team of consultants will undoubtedly be on–line for you 24x7x365 to reply to all of your enquiries and to solve any situation you might have. You are able to submit a tech support ticket from the Anakin Webhosting Web Control Panel or send us a message any time. Additionally, on business days, you’ll be able to phone us or take advantage of the live chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a substantial information base into the Control Panel allowing you to get very helpful step by step directions anytime. Each area of the Control Panel has its own contextual help area showcasing a group of how–to posts. We have also made video clips to give you a much better idea of exactly how to perform any given procedure.