1 hour ticket response
Our team of technical support engineers is committed to delivering fast answers to each of your inquiries. We will examine your technical support ticket the minute it is submitted and will reply with a solution to your problem within less than one hour after the trouble ticket submission. In fact, our average customer support ticket response time is 20 minutes.
A Top–Quality Tech Support Service
Our support team representatives have big experience in the Linux cloud web hosting services world and are capable enough to come up with a swift solution to your problem. If, however, the problem at hand is not within the competence of a support technician, the support ticket will be forwarded to a developer or system administrator for further investigation.
An Easy–to–Browse Help Section
To help you find a quick tip on how you can use a specific feature, we have implemented a truly intuitive Help section in the Web Control Panel. You can browse through a big selection of web hosting account administration articles and website management articles, take a peek at the F.A.Q. library or check out our how–to video tutorials.